Returns & Exchanges

At NU PUUR & GROEN, we strive for your complete satisfaction. If you are not satisfied with your purchase, you can return the product within 14 days of receipt.

Conditions

• The product is undamaged and in its original condition
• The product is in the original packaging
• You have a valid proof of purchase

Return Costs

The costs for returning the product are the responsibility of the customer.

How to Return?

1. Contact us via our contact form to register your return
2. You will receive a confirmation and further instructions from us
3. Send the product to our address
4. After receipt and inspection, we will process your refund within 14 days

Questions?

If you have any questions about your return, please feel free to contact us. We are happy to assist you.